Amazon SkyHub

Project Summary

Amazon Autos

• Online marketplace that partners with local dealerships to list new and used vehicles

• Relies on dealership-provided inspection information for listings

• Needs consistent vehicle condition documentation across many sellers

Dealerships

• Inspections are time-consuming and manual

• Documentation quality varies by dealer

• Smaller dealerships often lack modern inspection tools

Used Car Customers

• Damage details are difficult to interpret from listing photos

SkyHub answers:

How can used car dealers automate vehicle inspections to document vehicle damages with at least 80% accuracy and reduce manual inspection time while enabling Amazon Autos to maintain standardized vehicle listings 

My Deliverables

• Managing and leading the project

• Creating and updating the project backlog (user stories, epics)

• Conducting user research, market research, and literature review

• Creating the low-fi and high-fi prototypes

• Designing the main features and main dashboard

• Facilitating multiple phases of user testing

Process and Final Product